Shipping and Returns
Shipping Methods & Rates
Our orders are shipped and delivered on business days (Monday to Friday, excluding major holidays). Our standard shipping carrier is FedEx. We kindly ask that you anticipate 2-3 days for order processing. Standard Shipping Charges apply.
Orders to Alaska, Hawaii, and the US Virgin Islands take 6 to 8 business days. Please select the shipping option that best suits your delivery needs during “Checkout.”
We do not ship outside the U.S. at this time. APO and PO Boxes will be shipped via SmartPost, with the exception of Puerto Rico PO boxes which will via USPS. Please anticipate a 4 to 6 week delivery for APO and PO boxes. Standard shipping charges apply.
All orders will be charged for shipping at actual rates using our warehouse’s negotiated rates. Shipping costs are based upon size and weight of the order. Orders will ship via FedEx, and shipping speed can be selected at checkout (additional charges may apply). All orders above $50 get free shipping!
Unfortunately, due to the nature of our products, the packaging contents and international regulations to exporting seeds, we are unable to ship orders internationally or via freight forwarders at this time.
Your happiness is our highest priority.
If you are dissatisfied with your Seed Phytonutrients product for any reason or product is missing from your order, you may return it for a refund or request a replacement within 30 days of purchase.
Only products purchased on seedphytonutrients.com are eligible for refunds. Customers who purchase products from the Seed Phytonutrients website may return them by mail. Use the Contact Us form (select “Returns” for subject) on the website for more details. Please include your order number in the Order # field provided.
For products purchased at any of our retail partners, please contact their customer service teams for information on their return policies.
Our refunds cover the amount paid for the product(s) being returned, after any discounts / promotions applied. We do not refund shipping or cover the cost of return shipping.
We do not offer exchanges.
We are unable to offer refunds for excessively used products, or products that have been altered / tampered with in any way.
We can not be held responsible for any personal damages to an item. If the item has been dropped, lost, stolen, spilled, misused, etc. we are unable to offer a refund.
We will issue partial refunds for singular items that were as part of a set – please contact us to confirm the amount of your refund.
If you should need further information regarding the return of any Seed Phytonutrients products, please do not hesitate to reach out via the Contact Us form on the website, and it would be our pleasure to assist you however we could.
Lost, Damaged, or Stolen Packages
Customers can opt in to have orders covered by Route+ Package Protection at checkout. This protection cannot be added to an order after it has been submitted. Route+ Premium Protection ensures that your package is protected in the case that it is lost, damaged, or stolen. This means that Route will replace your lost, damaged, or stolen package in most cases, or alternatively refund you if the items lost, damaged, or stolen are now out of stock. For more details on Route+ Package Protection and how to file a claim, please read our Shipping Insurance FAQs.