30% OFF SITEWIDE! THANKSGIVING THROUGH CYBER MONDAY! NO CODE NEEDED! FREE SHIPPING $50+!
Balancing Shampoo Powder
Anti-Frizz Smoothing Cream
Scalp & Roots Oat Mask
Superseeds Glow Serum
Purifying Facial Cleansing Powder
Lightweight Facial Lotion
Moisturizing Hand Sanitizer & Hand Salve Set
Dry Patch Balm
Clarifying Shampoo Powder
Cedar Leaf & Sage Soy Wax Candle
Clarifying Shampoo & Exfoliating Body Cleansing Powder Set
Sub-total (excluding sales tax) $0
Route+ package protection covers lost, stolen, and damaged items that fit the below criteria. Review the policies to understand what lost, stolen, and damaged items Route+ will cover.
Note: We refund the cost of the item(s) alone. Shipping costs, taxes, and the Route premium are not included. We also do not pay custom/duty fees.
Delivered but missing package For excessive claims, Route reserves the right to require a police report on case-by-case basis.
Upon request, Route can require additional documentation (e.g. proof of identity, address, etc.).
Invalid address or delivery barriers
Only part of the order delivered
Packages labeled “return to sender”
Order stuck in customs
Order marked as unfulfilled or unshipped
Claim filed too soon
Policies Filing a police report
Delivered to wrong address
Out of stock
Input wrong address
Too late to file
Expedited shipping hasn’t arrived
Payment installment companies
No tracking information
Non-sanctioned shipping address
Didn’t want Route
Checkout requires ID verification